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Getting copies of statements
jen_the_star
Posts: 1 Newbie
Hi all
I have loads of credit card charges dating back to 2006 so I called Halifax and askd for copies of my account - the girl advised me there is a £10 admin charge which is fine.....she then went on to say there is also a charge of £100 to get them all back.....I just laughed and hung up...is this right? x
I have loads of credit card charges dating back to 2006 so I called Halifax and askd for copies of my account - the girl advised me there is a £10 admin charge which is fine.....she then went on to say there is also a charge of £100 to get them all back.....I just laughed and hung up...is this right? x
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Comments
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That is why you should always put things in writing because they cannot come up with things that are untrue. £10 is for a Subject Access Request which should be for all data about you by a company. Clearly them telling you £100.00 for it is nonsense.jen_the_star wrote: »Hi all
I have loads of credit card charges dating back to 2006 so I called Halifax and askd for copies of my account - the girl advised me there is a £10 admin charge which is fine.....she then went on to say there is also a charge of £100 to get them all back.....I just laughed and hung up...is this right? x0
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