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MSE news: Budget airline's wrists slapped over misleading website

This is the discussion thread for the following MSE news story:

"Budget airline Jet2.com has been forced to make its list of additional booking fees much clearer to holidaymakers.

Yet the Office of Fair Trading (OFT), which ordered the amendments, has failed to crackdown on the airline's procedure of automatically including travel insurance on bookings..."

Comments

  • JazzII
    JazzII Posts: 12 Forumite
    10 Posts
    Quote: With Jet2.com, you have to press the 'remove' button if insurance is not required ......

    This appears to be a tactic adopted by the budget airlines in general.
  • M4RKM
    M4RKM Posts: 5,132 Forumite
    First Post Combo Breaker
    Can the MSE staff put their posts in the correct forum, as it might convince people to put their posts in the correct forum.

    IMO, this belongs in the Flights subforum....
  • wizk1
    wizk1 Posts: 911 Forumite
    First Anniversary First Post
    edited 17 August 2009 at 10:30AM
    Am I missing something here, but if the OFT do crack down on this, aren't budget airlines going to fill their profit shortfall by simply increasing prices for everyone?

    Out comes my my vigilante attitude... if someone isn't scrupulous enough to uncheck the optional extras themselves, then more fool them. Yes, what the airlines are doing is rather sneaky, but those who value their hard-earned money should be rewarded by knowing how to avoid these charges.
This discussion has been closed.
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