We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
How long does it take FOS to acknowledge complaint?
Ralphy101
Posts: 281 Forumite
Just a quickie
How long does it take FOS to acknowledge your complaint?
Cheers
How long does it take FOS to acknowledge your complaint?
Cheers
0
Comments
-
-
Last Friday,
Im not expecting it,
It's just that I have work away next week, so I'll tell my freind to look out for it for me.
When do you reckon?0 -
I would expect that once they get round to your case they will issue you with an acknowledgment of the claimLast Friday,
Im not expecting it,
It's just that I have work away next week, so I'll tell my freind to look out for it for me.
When do you reckon?0 -
Still havent heard anything............0
-
It's normally a couple of days.
There are postal strikes on at the moment and post is taking a few days more than normal to get through in some areas. However, even with that I suspect you should have had it by now.
I assume you kept a copy of your complaint. You could email them a copy or fax it.
Just for clarification, you are not complaining straight to FOS are you? They wont deal with complaints if you have not gone through the complaints process with the company first. They will just forward your complaint on in those cases.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Thats what I thought.
No not complaining to the FOS straight away.
Had Nationwide's final repsonse, so now taking it to the FOS.
I emailed the complaint form to the FOS, along with scanned copies of letters etc. I got an auto email back to state they got it. but still nothing?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 177.5K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards