Error message - how do i solve it ???

Pigyed

Hi everyone,

Everytime i switch my computer on this message appears, does anyone know what it is or how i stop it ??

File Download - Security Warning

Name: dnserrordiagoff_webOC
Type: HTML document, 6.60KB
From: ieframe.dll

As a new user i cant post with links so cant display photo of error....sorry MSE's fault

I do have a photo on photobucket if it is required

Grateful for any help offered.

fuzzball172

which version of windows XP or VIsta?
does this stop you doing anything else?
It could be one of 3 problems,
corrupt update
damaged internet explorer toolbar
or a virus

First steps is to download malwarebytes and run a scan, then let us know what happen

Lee

Pigyed

Hi,

Thanks for helping me....I am running windows vista.
It doesn't stop me doing anything else

ran a full malwarevytes scan and it didnt detect anything.

Any suggestions on what to do next ?

Regards

jenny2009

goto run type msconfig then in the startup tab if the program is there take the tick out of the box and reboot.
also put

dnserrordiagoff_webOC

into google and see what comes up

Jen