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Argos sofa order

luke123456
Posts: 348 Forumite


Hi
I am not sure if thsi is in the right section...sorry if it is not.
I ordered a set of sofas from Argos in early June and was told by the beginning of july I would get a call to confirm the delivery date and that everything was fine with the order, just need to confirm delivery times/dates..
I received a call a few days ago saying they cant send the sofas as their suppliers have confirmed they have nonein stock/none in production..now they said you have 2 choices either to choose a different set of sofas at the prices published in the new and crrent catalogue (which cost much more than the one I ordered) since the ones I ordered were taken out of the new catalogue. The second choice is to get a refund...Do you think this is fair?
I am now left to either buy one of their expensie sets which cos a lot more than what I was going to pay for the set I ordered...they know that and wont reduce any priice of any other set I choose...
Thanks
I am not sure if thsi is in the right section...sorry if it is not.
I ordered a set of sofas from Argos in early June and was told by the beginning of july I would get a call to confirm the delivery date and that everything was fine with the order, just need to confirm delivery times/dates..
I received a call a few days ago saying they cant send the sofas as their suppliers have confirmed they have nonein stock/none in production..now they said you have 2 choices either to choose a different set of sofas at the prices published in the new and crrent catalogue (which cost much more than the one I ordered) since the ones I ordered were taken out of the new catalogue. The second choice is to get a refund...Do you think this is fair?
I am now left to either buy one of their expensie sets which cos a lot more than what I was going to pay for the set I ordered...they know that and wont reduce any priice of any other set I choose...
Thanks
0
Comments
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I know it doesn't help but exactly the same thing happened to me through Homebase (they use/are the same company as Argos for furniture) so if you decide to look for an alternative don't use them!0
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