We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

abbey bank charges

hi i put in a hardship claim with the abbey they have sent me a letter this morning saying they are at the 4 weeks stage that they endever to get back to customers within and they require longer is this a good sign as they have not just said no or is it prob just due to back log.

Comments

  • kerry13238 wrote: »
    hi i put in a hardship claim with the abbey they have sent me a letter this morning saying they are at the 4 weeks stage that they endever to get back to customers within and they require longer is this a good sign as they have not just said no or is it prob just due to back log.

    How long has it been since your first letter to the bank asking for the money back?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • kerry13238
    kerry13238 Posts: 442 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    first asked for it on3rd july
  • kerry13238 wrote: »
    first asked for it on3rd july
    They have got until 28th August(8 weeks after the first letter) to respond or you will be able to go to the FOS.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.