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Abbey

I have just been accepted for the Abbey account (I can't believe it) when looking on the internet it says that they automatically accept you for the credit card to is this correct does anyone know.
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Comments

  • lewis89
    lewis89 Posts: 11 Forumite
    It used to be the case that if you were automatically accepted for a bank account with a Multi Function Card, you would be guaranteed to get a credit card even though the limit would normally be very low starting at £250 however this is now not the case, an the advisor cannot guarantee you a credit card anymore.
  • flyingscotno1
    flyingscotno1 Posts: 1,679 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    lewis89 wrote: »
    It used to be the case that if you were automatically accepted for a bank account with a Multi Function Card, you would be guaranteed to get a credit card even though the limit would normally be very low starting at £250 however this is now not the case, an the advisor cannot guarantee you a credit card anymore.

    With Abbey if you maintain a decent balance say av. £500+ in the account I found that a CC was offered to you in about 5 months. What checks and status things you need to meet for that as well I don't know- but that is what happened to me. Also had the biggest credit limit of any card I had, more than double my more than sufficient Citi one!:eek:
  • simax
    simax Posts: 1,980 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    With Abbey if you maintain a decent balance say av. £500+ in the account I found that a CC was offered to you in about 5 months. What checks and status things you need to meet for that as well I don't know- but that is what happened to me. Also had the biggest credit limit of any card I had, more than double my more than sufficient Citi one!:eek:

    Is that for real? My new Abbey account has £2,500 in it (using it for the 6% interest), and popping £1,000 out and back in for the funding aspect.

    Will they offer me a CC after 5 months, or do you need to actively use the account to qualify??
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • leachyd
    leachyd Posts: 851 Forumite
    As a student i was living in my overdraft, then on placement earning approx 1100 net a month, while still not really getting out of the overdraft i was also offered a cc. Letter came through guaranteeing a cc and was given £3200 balance. Think that as long as you manage your account reasonably well then they will offer you one.
  • Bob_the_Saver
    Bob_the_Saver Posts: 5,610 Forumite
    They're not called shAbbey in these forums for nothing, please move on to a proper bank as soon as possible, PLEASE. We don't want to be here saying "told you so" in the near future.
  • simax
    simax Posts: 1,980 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    They're not called shAbbey in these forums for nothing, please move on to a proper bank as soon as possible, PLEASE. We don't want to be here saying "told you so" in the near future.

    I am with a proper bank (LTSB). I'm merely using them for the 6% rate on £2,500 I've got kicking about. :j
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • simax wrote: »
    I am with a proper bank (LTSB)

    :rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

    Why are Abbey so bad?!

    Are Allience and Leicster any better?
  • jambosans
    jambosans Posts: 1,493 Forumite
    edited 10 August 2009 at 10:41PM
    Why are Abbey so bad?!

    Abbey seem to have a good product range but poor customer services. Abbey always bottom out on consumer polls. This recent Scotsman article detailing a Which? Money survey is a good example.
    Are Allience and Leicster any better?

    Don't know about the present but in future if Santander (who also own Abbey) have anything to do with it, I would imagine no.
    Anything I post is my opinion, so from time to time I may be wrong. I try to provide answers based in fact, however I don't know everything, so (like all posters on MSE), take what I say with a pinch of salt.
  • sruben wrote: »
    I have just been accepted for the Abbey account (I can't believe it) when looking on the internet it says that they automatically accept you for the credit card to is this correct does anyone know.
    lewis89 wrote: »
    It used to be the case that if you were automatically accepted for a bank account with a Multi Function Card, you would be guaranteed to get a credit card even though the limit would normally be very low starting at £250 however this is now not the case, an the advisor cannot guarantee you a credit card anymore.

    I opened my Abbey 6% Current Account in early August. The website showes the promise, as did the advisor - in fact, she believed that was always the case, as whenever a credit card application is declined (for those who open a current account), she has always rang a central number and get the application accepted. However, when it was my turn, the central number people said that service is discontinued.

    I wrote a complaint letter to Abbey Complaints - must say their Complaints Team people are rather polite and courteous, can see they are actioning on it (i.e. left voice messages to me letting me know they have not forgotten my case and are processing it). Will update you all on my complaint status when I hear back from them (the person said hopefully this week).
  • johnmoney05
    johnmoney05 Posts: 1,484 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have been with Abbey over 3 years. My account always has the balance of £2500 or above. I got rejected for the Zero credit card for 3 times for this year! I will try the fourth time when coming back from my holiday in Sep!!! And I have never got rejected by any other bank.

    ps. I only used their online application, I will try to use the phone application to see if any help to talk to the human being.
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