help please.....

COOLTRIKERCHICK

hi.... i'm having trouble getting on to certain websites/forums... the problem is

when i type in the web address that i want to go to, or even go there via a link.. the page is blank, and down the botton left hand side of the page its says done.....

i am in the middle of trying to set up a website, with bravenet, and it seems i can not get passed the home page, to carry on building the page,

also i have just had an error sign come up when i have been trying to log in its says 404 error what does this mean?

any help please.......

Chippy_Minton

Which web browser are you using and what is your OS (Windows etc.)?

Error 404 means the page you requested doesn't exist or the web server cannot find it. Internet Explorer Error Messages explains this a bit more.

Is it only secure (https://) sites that you can't access or any site?

Please give an example of a site with the problem.

COOLTRIKERCHICK

hi... once i go to the bravehost home page, and then want to log into the members area.... the page comes up blank.....

also there is a chat forum... that talks about ptr sites cashback sites etc., that i can not get on to... that was the first one it happened to....
but my main concern is the bravehost one, as i can not get passed the home page..
i can get to my ebay and paypal secure sites no problem
i know this is going to sound a bit thick, but i am not really up on computers. but what do you mean by web browser and os ?

Reluctant_spender

OS - Operating System, windows 98, windows ME, windows XP.

Browser - Internet Explorer or Mozilla Firefox. - f you are not sure look at the top of the page where you will see File Edit View etc. At the end of this row you will see help click on that and at the end of this sub menu you will see something similar to About .......

culpepper

make sure you type the name in exactly.Some have .htm,some have .html some have .asp .
Some sites need you to enable cookies(look in tools in your browser menu),so that when you re access their forum ,they check to see if you are a member and if you aren't,you cant see the page.

COOLTRIKERCHICK

i think its window 98... and my browser is bt yahoo.....

with my cookies....i have been told to delete them regular is this right or wrong ? is that the problem? but i am sure even when i am deleting them i was sill able to get on the sites....

as for getting the right address...i am even getting it with a link.

DonnyDave

Have you checked for spyware/malware?

If you don't use them, I suggest you download, install and scan your system with Spybot Search & Destroy and Ad-Aware SE Personal, both free.

COOLTRIKERCHICK

hi. donny dave.... will do that, i have the bt firewall thingy watsit...which suposed to protect from virus and stuff, is it the same as that, so if i down load would it interfer with that ? sorry if these seem lame questions, but not up on tech things.....

DonnyDave

COOLTRIKERCHICK wrote:

hi. donny dave.... will do that, i have the bt firewall thingy watsit...which suposed to protect from virus and stuff, is it the same as that, so if i down load would it interfer with that ? sorry if these seem lame questions, but not up on tech things.....

It won't interfere with anything you have running. These two programs I suggested are checking for spyware. Spyware's a loose term for programs you might pick up when surfing the internet. It is similar to viruses in some ways and some anti-virus and internet security programs might pick up on spyware aswell.

Fran

COOLTRIKERCHICK wrote:

hi. donny dave.... will do that, i have the bt firewall thingy watsit...which suposed to protect from virus and stuff, is it the same as that, so if i down load would it interfer with that ? sorry if these seem lame questions, but not up on tech things.....

It would useful (essential!) to find out a bit more about computer security. Have a look at Computer Security - Free! Viruses.

Re bravenet website, are you typing in https://www.bravenet.com? That's the address you need to get to in order to log in to your bravehost address. Also note that your website address is http:// .......bravehost.com but does not have www in it. However you need to go to http://www.bravenet.com first.