We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Faulty DFS Chair
talulahbeige_2
Posts: 790 Forumite
Hi
I'm looking for advice on what to do about my faulty DFS chair.
Last April (15mths ago) we bought a swivel chair from DFS, this weekend the metal which joins the base to the chair snapped. As my arm was at the side of the chair I am also left with a very large deep painful bruise.
My OH is waiting for someone to call him back to discuss but I would like to know where we stand with what we want.
Given that this chair was only 15 mths old I don'tt want the original fixing as it obviously wasnt well made in the first place and I would have real concerns about sitting on it. I dont even really want a new one as the old one only lasted 15mths so it doesnt bode well for a new one.
What I do want is a new chair of a different style, delivered free (as i had already paid for delivery) and with the stain protection as i had the chair protected as well.
What are my chances?
I'm looking for advice on what to do about my faulty DFS chair.
Last April (15mths ago) we bought a swivel chair from DFS, this weekend the metal which joins the base to the chair snapped. As my arm was at the side of the chair I am also left with a very large deep painful bruise.
My OH is waiting for someone to call him back to discuss but I would like to know where we stand with what we want.
Given that this chair was only 15 mths old I don'tt want the original fixing as it obviously wasnt well made in the first place and I would have real concerns about sitting on it. I dont even really want a new one as the old one only lasted 15mths so it doesnt bode well for a new one.
What I do want is a new chair of a different style, delivered free (as i had already paid for delivery) and with the stain protection as i had the chair protected as well.
What are my chances?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.5K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.5K Spending & Discounts
- 245.5K Work, Benefits & Business
- 601.4K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards