Is this a genuine BT web site

sanfly

Is the following a genuine BT web site, this is my second e mail in 2 days??

[EMAIL="bt@comms.bt.com"]bt@comms.bt.com[/EMAIL]

[EMAIL="emailsupport@btcomms.com"]emailsupport@btcomms.com[/EMAIL]

Ypaymore

YES !!!

Registrant:
BRITISH TELECOMMUNICATIONS PLC
PP. G555
81 Newgate Street
London, London ec1a 7aj
UK

Domain Name: BTCOMMS.COM

jweb2k

hang on there!!!

Just because an e-mail says its from commts.bt.com and btcomms.com, doesn't mean it originated there! You can spoof an e-mail from any domain in the world, even moneysavingexpert.com

If you're ever unsure of an e-mail, forward it to the company's customer service and they'll always get back to you with an answer - I'd even suggest ringing them up too.

sanfly

sanfly wrote: »

Is the following a genuine BT web site, this is my second e mail in 2 days??

[EMAIL="bt@comms.bt.com"]bt@comms.bt.com[/EMAIL]

[EMAIL="emailsupport@btcomms.com"][EMAIL="emailsupport@btcomms.com"]emailsupport@btcomms.com[/EMAIL][/EMAIL]

Just spoken to BT the top address is a genuine marketing e mail and the bottom one is a spoof email trying to get my account sign on details etc etc

BT_company_representative

If you ever have any doubt that an email has come from BT you DM me the details and I will check it out for you.

Thanks,
Jon
BT Support.

jweb2k

Also let them know the content of the e-mail if you're unsure - as I said above just because something comes form [EMAIL="accounts@hsbc.com"]accounts@hsbc.com[/EMAIL] with hsbc.com being a genuine domain - it doesn't mean it's actually from HSBC. You can spoof a "from" address on an e-mail account very easily, so you still need to be careful!

BT_company_representative wrote: »

If you ever have any doubt that an email has come from BT you DM me the details and I will check it out for you.

Thanks,
Jon
BT Support.

Great stuff Jon, we need much more companies and CS reps like you!

sanfly

BT_company_representative wrote: »

If you ever have any doubt that an email has come from BT you DM me the details and I will check it out for you.

Thanks,
Jon
BT Support.

Thanks Jon.........just sent the e mail by p.m.