firefox crashing constantly

RedBern

as heading says - (I'm on laptop now - the pc is the one crashing). I've tried uninstall/reinstall and also tried googlechrome but that crashed so I've uninstalled that as well. I tried writing this on the pc but when I pressed 'send' it came up with unable to display page..... any ideas please?

m5rcc

Do you get any error messages?

fwor

And did you add or remove any software immediately before it started happening?

Sometimes removing AV or firewall software can stop the network connection from working properly.

It would also help to say which OS you have.

andrewrimmer

Reinstall it.

RedBern

m5rcc wrote: »

Do you get any error messages?

nope - just get 'sorry firefox has crashed do you want to send report'

fwor wrote: »

And did you add or remove any software immediately before it started happening?

Sometimes removing AV or firewall software can stop the network connection from working properly.

It would also help to say which OS you have.

think the last thing we added was a defraggler - operating on Windows XP and all the updates are ok

andrewrimmer wrote: »

Reinstall it.

done that - no change

penrhyn

I had some problems with FF3.5.2 and IE8 yesterday after installing the latest java update. Cured by uninstalling the java update and restarting the PC.
The later could be a coincidence.
BTW Chrome was the only browser that continued to work.

RedBern

penrhyn wrote: »

I had some problems with FF3.5.2 and IE8 yesterday after installing the latest java update. Cured by uninstalling the java update and restarting the PC.
The later could be a coincidence.
BTW Chrome was the only browser that continued to work.

sort of fixed it - except it then continues to lose the next page so there's something awry with the settings.....
I've had problems - as already mentioned - this pc has a dongle - the laptop downstairs works - but the bt box is downstairs. So, I'm connecting via a dongle, but the connection is slow/and every so often I get the instructions 'unable to connect' etc.

any suggestions re this??

m5rcc

RedBern wrote: »

sort of fixed it - except it then continues to lose the next page so there's something awry with the settings.....
I've had problems - as already mentioned - this pc has a dongle - the laptop downstairs works - but the bt box is downstairs. So, I'm connecting via a dongle, but the connection is slow/and every so often I get the instructions 'unable to connect' etc.

any suggestions re this??

Unplug your router, leave for half a minute then replug back on.

Re. Firefox...An annoying problem probably best resolved with a reformat....

penrhyn

Are you saying you are using a wireless dongle to connect to your router, or are you on mobile broadband?
If its the former maybe you have a poor connection, what does the wireless icon report when you float over it with your mouse.
I'd check out the system using an ethernet connection before moving on to sorting the wireless.

espresso

m5rcc wrote: »

Re. Firefox...An annoying problem probably best resolved with a reformat....

:rotfl:

................

macman

Is there adequate signal strength reported from the USB wireless adapter? If not use a USB extender on it to get it up higher and away from the big metal case of the PC.
Also try changing the wireless channel on the router to something different-it may be getting intererence from a neighbour's device on the same channel. Very common problem with the HomeHubs, as there are so many of them around, all on the same default channel usually 1. Try channels 6 or 11 instead.