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Abbey - are they really trouble?

My gran wants to set up an ISA but doesn't want internet/telephone banking but 'proper' High Street account with a passbook. As far as I can see Abbey's 4.6 per cent is the best deal available in the circumstances so I've suggested she try them. However, I was reading the money pages in the Sunday papers over the weekend and a financial journalist said that she had more complaints about Abbey than any other bank. Has anyone else experienced problems with them?

Comments

  • john.xs
    john.xs Posts: 494 Forumite
    ive been looking for isa for myself and currently bradford and bingley looks a better bet at 5.1% for one year fixed rate.
  • Cheers, I might look into that...although I suspect she won't want to chop and change between accounts much. It's taken me an age to get her to even think about an ISA over a regular savings account!
  • Is your gran actually a taxpayer?
    Everyone needs something to believe in.

    I believe I need another beer.
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