Warning:Click&buy BT Vault

inholms

Hello

I went on holiday for a few days. There was a minor glitch with my credit card details with Click & Buy. They did not pay this months £4.50 to BT Vault. Without ant further discussion, BT terminated my contract and as a result I have lost all my data, even all my photo’s without any chance of recovery as BT have wiped the files!

Lesson; Don’t use Click & Buy, Don’t use BT Vault. Buy a large external drive unit and store all your data there.

JasX

I think the lesson here is don't have only one copy of important data and keep it all in one place, especially some online rented space you have no control whatsoever over.

LeeSouthEast

Thanks for the warning.

However, it highlights the importance of backups. I use Humyo for 100gb of online secure storage, synchronised to the My Documents folder. But it isn't anything I don't hold locally on my PC, backed up to my RAID-1 drive, and periodically burned to DVD. Do not rely on any one place to keep your files! Even bomb-proof storage technology can fail you, as demonstrated here, for entirely non-technical reasons!

Bit poor of BT tho.