How do I get the best deal with BT (phone and broadband)?

FloFlo

I am with BT and don't really want to change but I have no contract so I am wondering if I am in a good bargaining position.

I currently pay £18.45 per monthh for unlimited anytime calls and broadband is £17.60 per month option 1.

Can I reduce this without switching providers?

I am in an area with no cable available and limited broadband providers due to our exchange.

Heinz

Yes (well, I did).

Phone and ask when your contract(s) are due to expire and say you're exploring other possible options.

You should be offered a reduction on your broadband if you agree to another 12 month contract. I got mine down to under £8/month.

That £18.45/month seems a little high to me. £11.25 for the line + £4.95 for the Unlimited Anytime Plan = £17.20. Are you paying by DD and have you opted for paper-free billing?

Anyway, there's a little room for a discount on the line rental - I managed £2/month for 12 months.

If/when your Anytime contract is over, you may benefit from studying your bills to see whether you really need weekday daytime calls. BT's Unlimited Evening & Weekend Plan is free if you agree to a renewable 12 month contract and using 18185 for your daytime calls (5p each regardless of duration) may work out cheaper.

FloFlo

Lol I just phoned, came back to post the outcome and I was offered the £2 a month of line rental, £1 a month off the anytime plan to 3.95 and I changed to paperless billing.

I couldn't budge them on the broadband much I got it down to £12.72 and a free home hub. But I know that I would have trouble with changing broadband providers due to our area and exchange so I'm pretty happy.

Thanks.

macman

You have access to most BB suppliers even on a non-LLU exchange. However, as the only provider is BT Wholesale you are unlikely to see much of a saving if you do switch.

Inactive

macman wrote: »

You have access to most BB suppliers even on a non-LLU exchange. However, as the only provider is BT Wholesale you are unlikely to see much of a saving if you do switch.

Maybe not much of a saving, but certainly better standards of service and no long stitch in contracts.

brewerdave

As far as I can see you got a saving of nearly £8 per month in total - not bad for a phone call!!