Provident doorstep collectors and advice

uiop

Just a quick update to say that I spoke to the doorstep collector on the Phone on Monday. Explained that I was writing to the head office and they seem to have accepted that and have not contacted me again. Will update with the outcome of head office contact when it happens.

uiop

Just a quick update on my situation. After writing to the provident head office about the debt they were claiming was passed from wescott they responded a few times (long delays) saying my complaint was being investigated, sorry for the delay and then claimed not to know what accounts I was talking about. If i didnt respond to them within a month my "complaint" would be closed... then "magically" Westcott wrote saying that through some recent investigation they had re-confirmed where I lived etc and demanded payment on an amount they felt was outstanding. (Its not, but even if it was, it is past the statute barred period). Shortly after this I received a nicer letter from Wescott saying they would love to help me come to some sort of deal.

So the next step will be me writing to them, just wanted to update on the dodgy practices going on here. The denial from Provident is classic, especially when followed by the letter from W basically proving P had called.