Greasypalm Not Coughing Up £££ Cashback

timrobrus

I took a loan out with 'Accepted' thru Greasypalm as the deal at time would have given me £270 cashback.
After waiting the required 120 days with no cashback I contacted Greasypalm through their ticket system only to be told that Accepted is no longer one of their retailers and the cashback has been rejected so there's nothing they can do.
I am owed £270 and despite continuing to chase them up about this they are refusing to do anything.
Anyone have any suggestions??

Thanks

dmg24

Assuming they work along the same lines as Quidco, no cashback is guaranteed. Therefore you will not be receiving the £270 and you have no means of recourse.

advent1122

timrobrus wrote: »

II am owed £270 and despite continuing to chase them up about this they are refusing to do anything.
Anyone have any suggestions??

Thanks

Yes, you are not OWED anything.
It was cashback, which is a goodwill gesture and not guaranteed.

timrobrus

It's not just a "goodwill gesture".
These sites state that you will receive cashback if you take out a particular offer or carry out a transaction.
If they don't follow through after the customer has done his/her part then it's misleading and, whilst I expect there's a loophole so it's not illegal, it's certainly disgusting behaviour and I'll see what trading standards say.
I also expect that you're right in that I have no recourse and will not see the money, but it's worth a bit of hassle for £270!!