We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Help with computer protection, please

Options
wendym
wendym Posts: 2,945 Forumite
My husband for some inexplicable reason opened a spam email, and then typed in the web address they offered! The main part of the address was tententwelvecorp.com.
He's downstairs now running all our protection, changing passwords and taking his credit card number off Amazon's 'remember me for future purchases' list.

We have a 2 firewalls, AVG, Adaware and Spybot.
Am I being neurotic to suspect that the damage, whatever it is, has been done? What's the worst that can happen?

I have a different email address, left over from the days of lineone, but I'm on the same Tiscali account.

Thanks

Comments

  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Not much will happen. You may have confirmed to the Spam originator that your address is active and therefore may recieve an extra dose of rubbish in future.

    As long as no program has been downloaded and run. It's extremely unlikely anything has been compromised.

    By all means run your AV and Spyware for peace of mind, but I wouldn't worry.
  • wendym
    wendym Posts: 2,945 Forumite
    Thanks nickmack. I feel much better.

    I don't think he'll do it again!
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I second that, no problem with opening that email, get him to make sure that all the windows updates for the PC are done by going to

    www.windowsupdate.com

    as this will close any security holes in Windows
    Ex forum ambassador

    Long term forum member
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.