Unfair Bank Charge? Threaten the banks till they give in.

nicholataylor

I threaten every company with the financial ombudsman when i feeel I am treated unfairly, including

Endsleigh
Halifax
and even o2.

They know they have to pay 500 pounds, right or wrong so they would rather just let you have what you want.

"complained to your bank, insurance company or finance firm – but still not happy?

making a complaint – the first steps

Your bank, insurance company or finance firm does not want unhappy customers. It's important that businesses providing financial services hear any concerns consumers may have – and put things right when needed.
This is why the business you think is responsible for a problem should have the chance to look into any complaint – before the ombudsman steps in and decides who is right or wrong.
But if you don't know who to complain to at the business, or you're unsure about anything, get in touch with us. We will contact the right person for you, telling them that you have a complaint they need to look into.

• call us on our consumer helpline on 0845 080 1800 or 0300 123 9 123 (office hours) – we'll be happy to phone you back, if you're worried about the cost of calling us; or
• email [EMAIL="complaint.info@financial-ombudsman.org.uk"]complaint.info@financial-ombudsman.org.uk[/EMAIL] (we will usually be able to deal with phone queries on the spot – so phoning might be quicker than emailing us)."

I have only used them once and won. The other times i just threaten and it scares them into giving you what you want!

natweststaffmember

nicholataylor wrote: »

I threaten every company with the financial ombudsman when i feeel I am treated unfairly, including

Endsleigh
Halifax
and even o2.

They know they have to pay 500 pounds, right or wrong so they would rather just let you have what you want.

"complained to your bank, insurance company or finance firm – but still not happy?

making a complaint – the first steps

Your bank, insurance company or finance firm does not want unhappy customers. It's important that businesses providing financial services hear any concerns consumers may have – and put things right when needed.
This is why the business you think is responsible for a problem should have the chance to look into any complaint – before the ombudsman steps in and decides who is right or wrong.
But if you don't know who to complain to at the business, or you're unsure about anything, get in touch with us. We will contact the right person for you, telling them that you have a complaint they need to look into.

• call us on our consumer helpline on 0845 080 1800 or 0300 123 9 123 (office hours) – we'll be happy to phone you back, if you're worried about the cost of calling us; or
• email [EMAIL="complaint.info@financial-ombudsman.org.uk"]complaint.info@financial-ombudsman.org.uk[/EMAIL] (we will usually be able to deal with phone queries on the spot – so phoning might be quicker than emailing us)."

I have only used them once and won. The other times i just threaten and it scares them into giving you what you want!

The case fee is if their is a case. If you are wrong then they do not have to pay the case fee.

nicholataylor

Yes, but when you are right and believe you are right, normally others can see that too!

natweststaffmember

Your premise is wrong. You state whether you are right or wrong. Either you are right to do so or your are wrong. I didn;t bother changing my address and I didn't get statements should I be going to the FOS because they sent them to someone else who lived at my old address?
I believe the bank should be held at fault cos they couldn't guess my address and I want £400.00 compensation and I believe I am right. Are you honestly telling me that I should go to the FOS without good cause to?
Tsssssssssssssskkkkkkkkkkkk!

nicholataylor

stop being silly lol! i mean if you have a reason to complain and are justified. Also the claim should be proportionate.