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Charity bank charges
tinaxtony
Posts: 3 Newbie
Hi moneysavers
Can anyone help me with this please.
I volunteer with a charity that pays monthly bank charges even though it is always in credit and is not allowed any form of overdraft. We have telephoned the bank twice about this and wrote to them two weeks ago but have yet to receive any form of a reply. The banks constitution states that it does not charge charitable and community associations bank charges (Turnover less than 100k per annum) yet we have paid them for the past six years, a member of staff at the bank told us that the wrong code had been entered at the outset of the account and then promptly did nothing about it. Could I use some form of template letter or are those only for private individuals?
Very much appreciated Thanks
Can anyone help me with this please.
I volunteer with a charity that pays monthly bank charges even though it is always in credit and is not allowed any form of overdraft. We have telephoned the bank twice about this and wrote to them two weeks ago but have yet to receive any form of a reply. The banks constitution states that it does not charge charitable and community associations bank charges (Turnover less than 100k per annum) yet we have paid them for the past six years, a member of staff at the bank told us that the wrong code had been entered at the outset of the account and then promptly did nothing about it. Could I use some form of template letter or are those only for private individuals?
Very much appreciated Thanks
0
Comments
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It;s a bank error plain and simple. I think you need to write to the bank and make the point that as a charity you should not be charged. Write to their head office or customer relations unit and furthermore ask for them to refund the charges taken. Send it recorded delivery.0
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