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Ebay Refund Query....
jamesb1239
Posts: 648 Forumite
Hi Guys,
Wonder if one of you more experienced with Ebay can help a little. After 60 days have passed since a sale is a buyer able to request a refund via ebay/paypal? or at 60 days does their ability cease?
The reason I ask is that I have a buyer who after approx 55 days has now emailed to say that they were having problems with an item, this was a private sale, i'm just wondering if they fail to raise a request for refund with ebay/paypal within the next 5 days then will they be able to do it at all?
Thanks
Wonder if one of you more experienced with Ebay can help a little. After 60 days have passed since a sale is a buyer able to request a refund via ebay/paypal? or at 60 days does their ability cease?
The reason I ask is that I have a buyer who after approx 55 days has now emailed to say that they were having problems with an item, this was a private sale, i'm just wondering if they fail to raise a request for refund with ebay/paypal within the next 5 days then will they be able to do it at all?
Thanks
0
Comments
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Actually they only have 45 days to do a paypal chargeback.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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thanks for that, i was always under the impression that they had 60 days, or is that for feedback? so basically they cannot make me provide a full refund via paypal/ebay? and i can negotiate a partial myself with no comeback0
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