Where can I get a wireless router - with company with great customer service?

HappySad

Web links to product welcome.

I am looking to purchase this from Argos as i know they give a good customer service & if there is any problem with the product I can easily return it for a refund or replacement. http://www.argos.co.uk/static/Product/partNumber/6757766/Trail/searchtext%3ENETGEAR.htm


I am willing to consider other shops that offer it cheaper but with good customer service. Also which product has a good helpline for their router. I have heard that some routers have very poor helplines....

thanks

Marty_J

Apple, Belkin, and Trendnet make the most reliable routers apparently.

As the article notes, all routers are generally pretty reliable, and I don't think you'd have any problems returning one to Argos if it wasn't working properly.

HappySad

Marty_J wrote: »

Apple, Belkin, and Trendnet make the most reliable routers apparently.

As the article notes, all routers are generally pretty reliable, and I don't think you'd have any problems returning one to Argos if it wasn't working properly.

thanks. I like your prfile picture of the Apple FileManagment symbol. :T

isofa

If you are looking for the "best" then you need to at least review DrayTek: http://www.draytek.co.uk/products/awards.html

Or use a router recommended by your broadband service who can support you...

totalsolutions

Ask your ISP for one, they are free! Got a few here already...

coffee_prince

If I buy one brand and it does well, I will but that brand again.

I bought the buffallo brand which served me well and actively sought out another buffalo router despite it being not as popular as netgear etc. Both work fine.

I bought mine from argos for the reason that I could return it is broke. I think I had a one year return thing. The biggest issue is getting it to work, routers generally do'nt break down IMO

gbellamy

Ebuyer are pretty good. I too recommend Buffalo as a brand.
I can't post the link to it because I'm new but its item number 97222 from ebuyer.com

Marty_J

gbellamy wrote: »

Ebuyer are pretty good. I too recommend Buffalo as a brand.
I can't post the link to it because I'm new but its item number 97222 from ebuyer.com

This one?

[Deleted User]

If you're just after a simple, reliable and secure router then the Netgear WGR614 is a good punt. To be honest, you shouldn't need a helpline because there's only about half a dozen settings that need changing for them to work as intended.

Amazon are usually a good bet, never had a bad purchase from them that hasn't been rectified straight away.

JasX

I've had 2 netgear routers fail on me and one 3 com, not tried the other brands. Personally I tend to go for 'upright' type rather than 'flat' ones as they tend to be less prone to getting hot/overheating.

gbellamy

Marty_J wrote: »

Thats the one, Marty