Outlook Express"

redbull08

ive currently got outlook express 6
i want to know if i install
outlook express 7
will it delete all my addresses and saved emails i have now?
also best site to get it from thanks
i cant get OE6
to send emails from my tiscail email address, as im with bt broadband
yet i can receive them ok, sending i cant
i have configured it bt it just wont work
annoying
thanks if anyone can advise

-TangleFoot-

There's no such thing as Outlook Express 7. Are you referring to Outlook 2007 or Windows Live Mail?

redbull08

i mean Outlook 2007
isnt that just an upgrade from OE 6?
IM NOT VERY TECHIE

jweb2k

Outlook Express installs alongside Outlook 2007, so you just use the importer facility. You may need to move up to Windows Live Mail (free from Windows Live site) from Outlook Express to use the importer, but all should work fine

jweb2k

espresso wrote: »

The SMTP needs to be set to:

smtp.tiscali.co.uk

Have you done that?

On some ISP's you need to set your SMTP as your ISP's despite your e-mail domain elsewhere. This is sometimes mail.btinternet.com, but try the suggestion from espresso first

espresso

jweb2k wrote: »

On some ISP's you need to set your SMTP as your ISP's despite your e-mail domain elsewhere. This is sometimes mail.btinternet.com, but try the suggestion from espresso first

Yes misread the post, the SMTP should be set to:

mail.btinternet.com

-TangleFoot-

espresso wrote: »

the SMTP should be set to:

mail.btinternet.com

You will also need to follow the instructions on this page, substituting step 7 for the following:

Ensure that Use same settings as my incoming mail server is not selected, insert your BT e-mail address and password into the relevant boxes and click OK.

redbull08

thanks everyone but none of this works

redbull08

-TangleFoot- wrote: »

You will also need to follow the instructions on this page, substituting step 7 for the following:

hi tanglefoot
dont know what you mean concerning below
where would i see that box

Ensure that Use same settings as my incoming mail server is not selected, insert your BT e-mail address and password into the relevant boxes and click OK.

espresso

redbull08 wrote: »

hi tanglefoot
dont know what you mean concerning below
where would i see that box

Ensure that Use same settings as my incoming mail server is not selected, insert your BT e-mail address and password into the relevant boxes and click OK.

OE, Tools, Accounts, highlight the account, Properties, Servers Tab, Outgoing Mail Server, Settings.

redbull08

thanks espresso
done all that the error msge im gtn is
The connection to the server has failed. Account: 'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E