We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Inaccurate survey lost us our sale - can we do anything?

Our buyers pulled out of sale at the 11th hour because of a Homebuyers survey. This flagged up several 'problems' - (we weren't present for the survey as house is empty and we're renting away). We were told by our Estate Agent that the surveyor seemed very ill informed and unprofessional. One of the problems flagged was damp in the kitchen. We have since had a company in which specialise in Rising damp etc to conduct a survey and have been told categorically that there is no damp whatsoever. My question is - do we have any recourse at all open to us over this survey ?

Comments

  • zappahey
    zappahey Posts: 2,254 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Nope, you didn't pay for it and the surveyor has no obligation to you. In any event, I suspect that any comments would have been couched as recommendations for further investigation rather than statements of fact.
    What goes around - comes around
  • silvercar
    silvercar Posts: 50,931 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    The only thing you could do is speak to your (ex-)buyers and show them a copy of the report saying there is no damp.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Surveys are always bad news, they always find things that need investigating like damp, electrics, chimneys, repointing, the usual stuff and an inexperienced FT buyer will run a mile thinking the house is a mess when in fact it isn't. That's why it is important to keep the communication flowing between Vendors and Buyers (and EA). I'd ask your EA to contact your Buyer and explain that damp is not really an issue and you can prove that, if that doesn't work then there must another reason why they pulled out (and they are not telling you!). Best of luck!
  • Tahiti
    Tahiti Posts: 446 Forumite
    I'd ask the Estate Agent to phone the buyers (with your supporting evidence) just to make sure they are definite about pulling out.

    What else was pulled up? A Lot? It seems a bit strange to to me to pay out for a Homebuyers Report and pull out (or at least try to negotiate price again) unless there was a fair bit more noted, or the indication was that it was severe.

    Maybe they just bottled it. Either way, I hope you find another buyer soon. I feel for you.
  • Metermaid
    Metermaid Posts: 94 Forumite
    Thanks for replies. It's been a strange situation all round, buyers were older couple who were downsizing, didn't need mortgage so said they weren't bothering with survey as didn't need it for mortgage.(house is only 8 years old, we bought a year ago and had full survey, which he knew) -

    Then in the last week he decided to have a survey - didn't use a local surveyor - we were told the chap that came looked very old and doddery! he phoned the EA to ask him what he thought about the house! He did flag up other 'problems' such as the boiler being old - it's only 8 years old as is the house and has been serviced. We have an oak tree at bottom of the garden a good 50 feet from the house - he said this may have caused structual damage to the property.

    Other things were the usual, bit of pointing etc - the damp one was the one we had investigated as it seemed most serious. The buyers pulled out and the EA just couldn't convince them that there was nothing serious in the survey.

    Reading between the lines we think his wife wanted the house more than him and he used the survey to convince her it was a bad buy - who knows, wish I was a fly on the wall though - it's so frustrating!

    Thanks for good wishes :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.6K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.5K Work, Benefits & Business
  • 604.3K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.