The Mystery Shopping Thread - X

nads

Don't have much chance to provid einput or babble on about random thigns but jsut want to say I miss you lot!

pinkprincess39

Matt567 wrote: »

Has anyone else just recieved an e-mail from GAP reaffirming the burger requirments in a patronising way?!

yeah I just have...thought for a mo that it was just for me and i'd something wrong!!:eek:

mysterious_girl

Mumof2 wrote: »

Oh no, poor you! Our son will be 3 in December and is a real handful - always into something. His favourite game at the moment is to draw all over everything (including himself, the furniture, walls and he almost got the dog) with a pen. Oh yes, and sprayed all over the inside of the car with sunscreen. I could go on ........

Still love him to bits though (and of course his big sister!)

Hope your little boy is OK after all his excitement

My two year old daughter (2 tomorrow - birthday) absolutely loves going upstairs when I am busy in the kitchen and emptying every draw at reachable height. Then when everything is out its a case of putting cream or nail varnish on everything. As you can imagine, the carpet is looking really good at the moment. It's unbelievable how quickly they can destroy everything in site!

mysterious_girl

pinkprincess39 wrote: »

yeah I just have...thought for a mo that it was just for me and i'd something wrong!!:eek:

Yep I got that one too. Are they bored or something?

ukmonkey

Matt567 wrote: »

Has anyone else just recieved an e-mail from GAP reaffirming the burger requirments in a patronising way?!

Yes, I didn't like this bit:

If your assignment isn't accurate, not only will your results not be of any value to the site, it won't be of any value to you either, because we cannot pay you if your assignment is not completed correctly. Repeated errors, such as not submitting your receipt can cause you to be blocked from selecting Burger assignments in future.

(their bold, not mine,btw!) - so theyll block me, then ring up begging me to do them again. Fools.

ukmonkey

Dear Gyp,

Thank you, sincerely for allowing me to Mystery Shop for your gracious company.

Mystery Shoppers rely on the company they are working for being reasonable. Over the last few months of me working for you, I have realised how daft your burgerjobs are. This has led to huge increases in the bonuses that the burger flippers are paid, as they know when to expect a Mystery Shopper (who "leaks" this to them, I don't know!), what they will order, and what they will ask.

Subtlty is very important to Mystery Shopping and it should also be important to you.

If your assignment isn't realistic, and subtle, my results not be of any value to the burger company, because the flippers realise that they are being Mystery Shopped, and so, put on a floor show.

Every month GypBurger decide what menu items are to be purchased during GypBurger's assignments. However, it seems that these decisions are taken globally, so the latest offerings in our country often cannot be ordered. Again, this makes us reasonably obvious to the flippers.

All GypBurger restaurants are equipped with CCTV. This is to help the flippers identify us when they get their Mystery Shopper report back. They will go back through the CCTV footage, to the date and time that you visited, and identify you. They will then taken a still-capture of our face, and stick print outs in the flippers' working area. Further, if the report was critical in any way whatsoever, the flippers will look for any way possible to discredit or dispute our reports.

If you have any queries as to how to make these assignments more of a mystery, please feel free to ask for feedback from your shoppers, instead of constantly berrating us.

Best regards,

ukmonkey
Mystery Shopper

Matt567

Right, my faith has been restored.

Just been called by an MS company, asking me, in a very polite way, whether I can help them out by doing two last minute shops for them, at an enhanced fee, without me having to ask for it.

See, there are good people out there, and maybe we should focus on helping these people rather than the plebs on the MS world (maybe thats a little harsh?!)

The bonus of this is I can release a handful of smaller shops, where the fee is low, and earn the same money in half the time.

R E S U L T

fabsaver

Matt567 wrote: »

Right, my faith has been restored.

Just been called by an MS company, asking me, in a very polite way, whether I can help them out by doing two last minute shops for them, at an enhanced fee, without me having to ask for it.

See, there are good people out there, and maybe we should focus on helping these people rather than the plebs on the MS world (maybe thats a little harsh?!)

The bonus of this is I can release a handful of smaller shops, where the fee is low, and earn the same money in half the time.

R E S U L T

Your faith may have been restored but releasing jobs like that destroys any faith the MS companies have in their shoppers.

There are always going to be genuine reasons why jobs must be released but I don't consider finding better paid jobs elsewhere to be one of them.

When you agree to do a job for whatever fee is offered then I think you have a moral obligation to ensure the job is completed.

KaramelRose

Oh PLEASE tell us you actually sent that email UKMonkey... although... are we turning a blind eye to the client name in it?!

ukmonkey

KaramelRose wrote: »

Oh PLEASE tell us you actually sent that email UKMonkey... although... are we turning a blind eye to the client name in it?!

Client name? What client name?

I didn't send it!