Debit Card payment not gone through - can it be claimed?

orangeslimes

About a month ago I paid for something using my VISA debit card but for some reason the payment hasn't shown up on my bank statement.

Then the next day I got a refund for it and that does show up on the statement so I am £90 up it seems.

Is it possible the original transaction could still go through? Do I have any legal obiligation to pay the money from the refund back?
(morally I would if I am asked to by the organisation but I am not sure if I want to go out of my way to contact them about it)

Lokolo

So you took the item back and got the money back although it wasn't paid for in the first place?

But yes they can still take the payment I would imagine.

exel1966

orangeslimes wrote: »

About a month ago I paid for something using my VISA debit card but for some reason the payment hasn't shown up on my bank statement.

Then the next day I got a refund for it and that does show up on the statement so I am £90 up it seems.

Is it possible the original transaction could still go through? Do I have any legal obiligation to pay the money from the refund back?
(morally I would if I am asked to by the organisation but I am not sure if I want to go out of my way to contact them about it)

Debit card purchases can be almost immediately, a few days later, a week later, even up to 6 years later. It's just that you're used to them being taken quickly.
The refund could even be re-called by the company through the two banks.

Don't allow yourself to get into a position where you don't have enough money in the account to cover a reverse of the refund and the original charge going through. If you do It could cost you more than you bargained for if it takes you into the red.

Down to your concience now !

orangeslimes

So you took the item back and got the money back although it wasn't paid for in the first place?

But yes they can still take the payment I would imagine.

it wasn't an item - it was a course which was canceled and as far as I was concerned it was paid for when I got a refund- just the payment doesn't seem to have gone through

exel1966 wrote: »

Debit card purchases can be almost immediately, a few days later, a week later, even up to 6 years later. It's just that you're used to them being taken quickly.
The refund could even be re-called by the company through the two banks.

Don't allow yourself to get into a position where you don't have enough money in the account to cover a reverse of the refund and the original charge going through. If you do It could cost you more than you bargained for if it takes you into the red.

Down to your conscience now !

Thanks. Guess I will mention it to the place at some point as don't want it hanging over me - (though they do have my contact details so I kind of feel they should notice). Or should I ask my bank about it?
Also surely there must be some kind of deadline for debit card purchases to be processed ? As it is hardly fair if someone doesn't notice something hasn't gone through and suddenly 5 years down the line goes overdrawn because of it?

stclair

Debit card transactions can be debited from your account anytime upto 6 months.

Lokolo

stclair wrote: »

Debit card transactions can be debited from your account anytime upto 6 months.

Pretty sure there is no limit to what I understand.

stclair

Lokolo wrote: »

Pretty sure there is no limit to what I understand.

Yeah my understanding is upto 6 months but hey hoe im sure all banks have different polices in reference to this query.

orangeslimes

so maybe I shouldn't pay the money back to company as it may still be claimed from my bank at some point down the line?

stclair

Yes I would check with your bank on there policy in reference to your query.

YorkshireBoy

orangeslimes wrote: »

so maybe I shouldn't pay the money back to company as it may still be claimed from my bank at some point down the line?

You're going to have to remember to always keep a £90 buffer in your account in order to avoid overdraft fees and/or interest when they do reverse the transaction.

I'm not sure I'd want to have to remember that for (up to) 6 months/years (whichever it is).

I think I'd definitely be going "out of my way to contact them about it".