Duvet was a Second but is defective

calleyw

I purchased a duvet that was in a open bag and marked as a second, cost £2.95 was suppose to be a big brand name.

Got home and had a look to see if I could see why it was a second. To find that the material on one edge had pulled away from the stitching exposing the filling.

Now I knew it was second when I bought it, I am not disputing that. But was not expecting it to be like that. To me it is a reject and not for use. Because even if I fixed it I still think the material would pull away from the stitching if washed.

Now I can't find the receipt and paid in cash. I have not spoken to the shop yet as it was after opening hours. Do I have any rights to return. I thought that if it was defective the defect had to be pointed out. This was not so on this duvet.

Thanks in advance.

Yours

Calley

pendulum

They probably assumed that as it was in an open bag, for just 2.95, marked as "used", any potential buyer would've had the sense to inspect it or ask about it before taking it to the checkout and paying.

But you didn't. Well, you can try to return it as unfit for purpose and hope they're honest and admit they sold it to you. Without a receipt and having paid cash, you cannot prove you bought it there.

I'm surprised you consider 2.95 to be worth the hassle.

hollydays

Now I have heard it all.A "second" was not top quality and damaged/flawed!At £2.95 I would consider it a bargain.OR-is this a joke?

dmg24

hollydays wrote: »

Now I have heard it all.A "second" was not top quality and damaged/flawed!At £2.95 I would consider it a bargain.OR-is this a joke?

An item labelled as a 'second' should still be free of faults as fundamental as the one described by the OP. For instance, John Lewis sell items as seconds in sale periods, and the most you can expect to be wrong with them is a small snag or equivalent. The exception to this is where a specific fault is pointed out to the buyer, but this does not appear to be the case in this instance.

calleyw, the item is not fit for purpose and therefore you are entitled to return it for a refund. However, you do still need to provide proof of purchase before invoking this right.

Brooker_Dave

calleyw wrote: »

the material on one edge had pulled away from the stitching exposing the filling.

Consider repairing your £3 duvet.

All women can sew?

98jdougl

Brooker, Calley has already said that she could fix it but thinks it wouldn't hold in the wash due to the weight (i think that was it) of the material

wannaberichbtch

Brooker_Dave wrote: »

Consider repairing your £3 duvet.

All women can sew?

Very few woman under 40 can sew, it's the why bother when there's Primark attitude.

If you don't think you can repair it why not donate it to a night shelter or the Salvation Army? it would be appreciated and put too good use.

melorablack

Just sew it up and use it or throw it away.

ChelseaFan_2

Brooker_Dave wrote: »

Consider repairing your £3 duvet.

All women can sew?

And here is Mr Neanderthal Man - Pick your knuckles up mate :rotfl::rotfl::rotfl:

elfen

wannaberichbtch wrote: »

Very few woman under 40 can sew

Excuse me, I'm 26 and I can sew. I was taught needlecraft at primary school and how to use a machine by my mum and also at grammar school. And I'd aagree with either fixing it, or giving it to a shelter who won't care, as long as it's warm.

jonnyd281

I'm 31, male and can sew - First Year at High School, Miss Higgs, I made a pillow case :-). I can even sew the buttons back on my shirts, repair the seams and hems on trousers :-)