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HELP !! Laptop DVD / CD drive stopped working
martyfarty69
Posts: 172 Forumite
in Techie Stuff
Hi Guys
Woke up today and turned my laptop on , went to use a DVD in it and it wouldnt read it, tried a couple of others and some regular CD's too and still no joy, so went on the Windows Device manager clicked on my dvd drive and get this message
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device."
Follow the instructions to uninstall it , then reinstall it and it comes up with a box saying that my device did not install properly and i may experience problems with it, which i am cos it still wont work.
Im seriously stuck and hope someone can help me .
Cheers
Woke up today and turned my laptop on , went to use a DVD in it and it wouldnt read it, tried a couple of others and some regular CD's too and still no joy, so went on the Windows Device manager clicked on my dvd drive and get this message
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device."
Follow the instructions to uninstall it , then reinstall it and it comes up with a box saying that my device did not install properly and i may experience problems with it, which i am cos it still wont work.
Im seriously stuck and hope someone can help me .
Cheers
0
Comments
-
have you treid using system restore to roll backa day or so ??
are you using Xp ??Ex forum ambassador
Long term forum member0 -
Yeah using XP, not the greatest computer whizz to be honest, ...not sure how to do system restore, and will it affect any files i have on my computer, dont want to lose anything0
-
no you will not lose anything, it just sets the system back as it was on that day
guide here
http://www.theeldergeek.com/system_restore.htmEx forum ambassador
Long term forum member0 -
yep done it and its sorted the problem.
Thanks very much, useful advice for the future.0
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