dentists

derrick

Brooker_Dave wrote: »

Dentist wants to charge me full fee for missed hygienists appointment (10 month wait) because of the long waiting time, I forgot.

I know this is my fault.

But today they send me a letter wanting the £15 fee, telling me they plan to add 25% and get debt collectors on the case.

What legal framework allows someone to charge in full plus interest of 25%! for work that has not been done.

Your NHS dentist cannot charge for missed appointments!

NHS CHOICES; -

Checklist for patients; -
Your dentist cannot:

• charge you for missed appointments - but if you continue to miss appointments they may decide not to offer you treatment, or
• accept children as NHS patients on condition that their parent, parents or guardian agree to sign up for private treatment.

Optimist

You have one very good dentist to have hygienists on the NHS. Since our government put in place the new contract most dental practices have put their hygienist onto private work as they are no longer cost effective on the NHS

Pay the £15 irrespective of the legalities if only to keep a good dentist

McKneff

derrick wrote: »

Your NHS dentist cannot charge for missed appointments!

NHS CHOICES; -

Checklist for patients; -
Your dentist cannot:

• charge you for missed appointments - but if you continue to miss appointments they may decide not to offer you treatment, or
• accept children as NHS patients on condition that their parent, parents or guardian agree to sign up for private treatment.

mmmm er that's what i said in post 2 but i couldnt find anything to back it up - thanks for that.

I_know_my_ABC_and_my_CMYK

Ten months does seem a long time to wait for an appointment. I remember the max being 6 months between check ups

Tarja

dentistforumDOTcoDOTuk/nhs-dentistry/nhs-dental-charges-in-england/

dmg24

But I thought that you rang up/ popped in/ emailed months ago to cancel the appointment?

Not your fault if they cannot keep adequate records!

bunny999

No wonder so many dentists no longer take NHS patients.

MissMoneypenny

Optimist wrote: »

You have one very good dentist to have hygienists on the NHS. Since our government put in place the new contract most dental practices have put their hygienist onto private work as they are no longer cost effective on the NHS

My NHS dentist does the work that some other dentists farm off to a hygienist. He also works every other saturday too.

Apart from that, he is the best dentist we have ever had. None of that, in and out of the chair in seconds, for a check up. He prides himself on his work. Plus he is not one of those that claim a patient needs a filling, when they don't.