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Egg and Capital One playing hardball - advice please
ccmug
Posts: 85 Forumite
I have sent both the first and second letters to both Egg and Cap One.
Both have only offered me the difference between their standard default charge (£16 and £12 respectively) and the actual charges made.
Despite the threat of court action both have held out in their replies to the second letter.
I wrote a third letter to Egg pointing out that if they hadn't taken PPI premiums which I hadn't agreed to then I would never have gone overlimit but they have replied that their second letter was their final response
Should I go the court route or the FOS route now?
Advice please
Both have only offered me the difference between their standard default charge (£16 and £12 respectively) and the actual charges made.
Despite the threat of court action both have held out in their replies to the second letter.
I wrote a third letter to Egg pointing out that if they hadn't taken PPI premiums which I hadn't agreed to then I would never have gone overlimit but they have replied that their second letter was their final response
Should I go the court route or the FOS route now?
Advice please
0
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