We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Egg and Capital One playing hardball - advice please
ccmug
Posts: 85 Forumite
I have sent both the first and second letters to both Egg and Cap One.
Both have only offered me the difference between their standard default charge (£16 and £12 respectively) and the actual charges made.
Despite the threat of court action both have held out in their replies to the second letter.
I wrote a third letter to Egg pointing out that if they hadn't taken PPI premiums which I hadn't agreed to then I would never have gone overlimit but they have replied that their second letter was their final response
Should I go the court route or the FOS route now?
Advice please
Both have only offered me the difference between their standard default charge (£16 and £12 respectively) and the actual charges made.
Despite the threat of court action both have held out in their replies to the second letter.
I wrote a third letter to Egg pointing out that if they hadn't taken PPI premiums which I hadn't agreed to then I would never have gone overlimit but they have replied that their second letter was their final response
Should I go the court route or the FOS route now?
Advice please
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.1K Banking & Borrowing
- 254.6K Reduce Debt & Boost Income
- 455.8K Spending & Discounts
- 247.8K Work, Benefits & Business
- 604.9K Mortgages, Homes & Bills
- 178.8K Life & Family
- 262.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards