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TSB costs for all charges

MWAUGH1983
MWAUGH1983 Posts: 203 Forumite
in Reclaim bank & credit card charges
I got a reply from tsb and they said they couldnt give a run down of all costs incurred by them as it was difficult to break down admin costs. Is this right or are they just talking the usuallt speil?

Cheers
Martin

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    MWAUGH1983 wrote: »
    I got a reply from tsb and they said they couldnt give a run down of all costs incurred by them as it was difficult to break down admin costs. Is this right or are they just talking the usuallt speil?

    Cheers
    Martin

    Bank charges or credit card charges?
    Was that from the first letter for reclaiming the charges?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • MWAUGH1983
    MWAUGH1983 Posts: 203 Forumite
    This is for bank charges. No it wasnt the first - I offered them to pay £100 of my bank balance as due to their repeated charges I am overdrawn and they put an OD in place but cant afford it so offered them 100 quid which they refused!

    Martin
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    MWAUGH1983 wrote: »
    This is for bank charges. No it wasnt the first - I offered them to pay £100 of my bank balance as due to their repeated charges I am overdrawn and they put an OD in place but cant afford it so offered them 100 quid which they refused!

    Martin
    Were you claiming financial hardship?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • MWAUGH1983
    MWAUGH1983 Posts: 203 Forumite
    natweststaffmember wrote: »
    Were you claiming financial hardship?

    Yeah I was and they sent me the income and expense form which I filled in and they have basically rejected it!!

    Martin
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    MWAUGH1983 wrote: »
    Yeah I was and they sent me the income and expense form which I filled in and they have basically rejected it!!

    Martin

    Ask them to send you a financial hardship closure letter outlining why they do not believe you to be in financial hardship.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
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