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Advice please??

Leanne200
Leanne200 Posts: 1,385 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi guys, Not sure what I should/can do here as luckily don't tend to have many bad experiences with Ebay.

I bought an item which I want for my Holiday (I am going this Sunday, obv last chance for post will be Saturday) item ended 23rd July and I paid straight away (Listing says despatch within 1 working day 1st class standard).. Seller leaves it 4 days to message saying I had only paid for the item & not the postage & won't send it until I have paid up basically.

I thought thats strange so went straight to Paypal to check and its there clear as day I have paid full amount inc. postage, I have the receipt! I messaged back with a copy & paste of the receipt & said to her to send me a msg when its posted so I know its been sent as I need it asap.

Been 2 days & not heard anything so I guess its a possibility I may not get it in time & I won't even need it after my hols anyway!

Just wondering if anyone has any advice on what best course of action may be please considering time scales for stuff, ie reporting items not received - will I just have to wait till I return from holiday in a few weeks and will there still be time to do it? how long before items get returned if undelivered ect.. bearing in mind I am only going to be at home for next 4 days.

Sorry wouldn't usually ask simple kinda stuff like this but i'm trying Ebay help pages and everything I click on I get a page not found message :confused: Thanks guys!

Comments

  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    After 7 days open an item not received dispute in paypal.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    is this in a catagory with free P&P?
  • Leanne200
    Leanne200 Posts: 1,385 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks, if I haven't rcvd it by Saturday evening I will put in a claim and hope there is a good result when I get back.. I may not be able to get online for a while.

    Just worried they may send it while i'm away and I come back to a parcel and a barrage of snooty or shirty emails..

    No not free, the cost was £2.50 postage.
  • jenniewb
    jenniewb Posts: 12,841 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Let the seller know your going away on holiday. Let them know you cannot reply to them before such and such a date and you'll reduce the volume of any snooty emails.

    If you paid you paid, there should not be any snooty emails, and the seller would be daft to do that- they need your posative feedback- not vice versa!
  • Leanne200
    Leanne200 Posts: 1,385 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I already explained everything about the situation when I told her she was wrong a few days ago..

    Still haven't heard anything either which is a joke. I can see me giving my first Neg soon!
  • Campden
    Campden Posts: 222 Forumite
    Part of the Furniture 100 Posts
    Have you telephoned the seller? It is not too late for the item to be posted to you.

    This link will get you the number
  • Leanne200
    Leanne200 Posts: 1,385 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi, thanks but just checked my emails and got a message this evening saying will be sent tomorrow..

    I just hope now they do post it and fingers crossed Royal Mail are on form this week lol

    Still so frustrating as I paid 6 days ago
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