Trying to install a program and get this message ??

martyfarty69

Hi

Been trying to install a couple of programs on my computer and while most of them install no problem i am trying to install a version of Nero and get this message " The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personell for assistance. "
Does anyone know anything about it and give me some advice/ pointers to sort it

Cheers

albertross_2

http://www.microsoft.com/downloads/details.aspx?FamilyID=5fbc5470-b259-4733-a914-a956122e08e8&DisplayLang=en sp1

http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en sp2

martyfarty69

Just tried the link and started to download the file and it comes up with an error box saying " Setup has detected that the service pack version of this system is newer than the update you are applying. There is no need to install this update ."
Still stuck :-(

albertross_2

sorry, there is an SP2 version of it somewhere on the microsoft website, that was for SP1, are you using XP?

martyfarty69

Yeah its ok i found it
cheers

albertross_2

http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en

this may also be of use:

http://support.microsoft.com/?scid=kb;en-us;290301