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Toshiba Laptop help please..

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My Mrs has just got a Toshiba L20 Laptop for home.It was 499.99 from Comet and it is fine apart from the sound. The volume is up on full but it is so quiet that watching some dvds you need ear phones to hear it properly. I have been through every setting i can find to do with sound or speakers settings and even a diagnostic check on the speakers and all is well. :confused: Is this a common problem or is there somthing i'm missing.I realise that this isn't a top spec laptop but even so it should be better than this. Has anyone else come across this with Toshiba Laptops.I think we should take it back as i can't believe that it's suppose to be so quiet.
I put a CD in it and unless your 6 inches from the speakers then you can't hear it ???.
Any ideas before i take it back......
Not ashamed to say ABBA are Great :j

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