My Air and Sky Europe Problems

fifeken

I read today that My Air had stopped operations in Italy and Sky Europe were in bankruptcy protection.

We have flights booked through My Air from Italy for next month. When booking, the web site diverted us to the Sky Europe booking engine and the flights are still available via this route. Can anyone provide any details on what is going on with these companies?

fifeken

Bump.

Any news anyone?

otrellaras

i just came back from my vacations in lisbon.
i've booked a flight from Athens to Prague and then from Prague to Lisbon with return on Prague.

Arrived at athens airport the flight had 11.10 hours of delay,(showing 03.30 in the next morning, from 16.40 that was the originary departure time) but they didn't advise us before.

This way i was loosing the next flight to lisbon. After verbaly fighting in the check in counters (initialy they respond that for any problem i had to call to the sky europe call center from my cell phone. This one due to the translocation of flights from vienna to bratislava and the calls from all over europe, was always busy and i couldn't take the line), finelly they called internally and they change me the flight via bratislava (initialy there was no such flight, but due to the traslocation of flights from vienna to bratislava the flight from vienna had a 4 hours delay and that way i could make it to catch that plane in bratislava airport).

The flight from Athens to bratislava, had also a 3 hours delay (i waited 50 minutes inside the plane with no aircondition and no explanation) but finally i made did it to arrive on time to Bratislava, because also that plane was on 2 more hours on retard (initialy 22.30 from Vienna, programmed 01.00 from bratislava and finally departed at 02.45).

The stress that i passed it was very high as if i had lost one of the flights i had lost, also the hotel reservations in lisbon and 2 days of vacation (the next flight from prague to lisbon was 2 days after).

At the airport of athens they denied me to give food or drinks initialy when they changed me the flight to bratislava.

The worse was in bratislava airport when there was (between other people) a mother with a child under 1 year old. Her flight to amsterdam was cancelled and the next was 12 hours after (next morning). The lady at the desk office of Sky Europe denied her a hotel saying that sky europe is one step before bankrupt and can't pay hotals in this occations. She said also that she was also working at that time without beeing payed.

The return from lisbon to prague had also a 2 hours delay. We waited 40 minutes inside the plane for the documents of the flight. Finally a controller arrived checked all the papers of the flight and remained inside the cockpit for the flight (checking for possible problems i suppose).
Finally all the vacation passed with the stress of arriving and the unknown way of returningas i couldn't know what will happend.

My advise :dont use this company even if they give you flights for free. (As i will do this for the future).