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Returning item to seller without original box

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I bought a set of new wireless headphones a few weeks back from a ebay shop
and power seller.

When they were delivered I took a quick look at them and binned the box.

I have now tried them and found they do not work.

How do I stand with returning them without the original box ?

Comments

  • DaveAshton
    DaveAshton Posts: 7,851 Forumite
    Part of the Furniture Combo Breaker
    How long ago is "a few weeks"? You only get 45 days from the date of payment to dispute the transaction through Paypal.

    If I were the seller though, I'd want it back in the same state I sent it out, ie boxed, so binning the box before testing the product probably wasn't the brightest idea ;)
    Back on MSE after a 5 year hiatus.

    :heart2: Rhi :heart2:
  • metrobus
    metrobus Posts: 1,784 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It was a ebay daily deal 12 days ago they sold nearly a thousand of them.

    I do not mind if they send me a replacement without a box.
  • sequence
    sequence Posts: 1,877 Forumite
    If he is a power seller and sold nearly a 1000 of them he probably won't care that much, so long as you return it and it is genuinely faulty. I know I wouldn't be bothered if they were genuinely faulty.
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