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FAO A BT Rep

BallandChain
BallandChain Posts: 1,922 Forumite
edited 14 August 2009 at 10:13PM in Phones & TV
We are about to move in our new home. OH telephoned to have the telephone line connected along with Broadband. However, there seemed to be problems in getting the Broadband ordered.

Anything you can do to speed up the Broadband connection? Thanks in advance for your help.

Comments

  • MummyOf1_2
    MummyOf1_2 Posts: 202 Forumite
    Don't think they can speed up the order, just phone them up again saying your not happy etc and see what they can offer
    Baby number 2 due April 2010, were having a girl!!! :j
  • BallandChain
    BallandChain Posts: 1,922 Forumite
    We've rung 3 times now!
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi BallandChain,

    Can you PM me your details if you haven't already and I'll see what I can do for you about this? I don't know if we can speed it up, but at least once I've checked the account I'll be able to confirm for definate.

    All the best,

    Stephanie
    BT Support
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • BallandChain
    BallandChain Posts: 1,922 Forumite
    Thank you Stephanie. I have sent you a PM.
This discussion has been closed.
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