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BT offering discounts for early payment of bill?

johnc65
johnc65 Posts: 1 Newbie
in Phones & TV
Trying to find out if anyone else has had any calls from BT or someone claiming to be BT offering a discount if they were to pay their bill by phone there and then? BT have denied they have such a policy. Wondering if it is a scam. They did quote my whole account details and phone number so sounded legit.

Thanks

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Welcome to the MSE forums John.

    Best to treat it as a scam to get hold of your debit card details.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi johnc65,

    That does sound like a scam, if we called you we would never quote your account number to you for validation. Did you give any personal details to them?

    Thanks,

    Stephanie
    BT Support
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • angelizz
    angelizz Posts: 111 Forumite
    Never ever ever ever give debit or credit card details if someone calls you. It's the oldest trick in the book and no reputable firm would do it.
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