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EDF - account has rolled over... :-(
Advice please.
My electricity is with EDF - the contract has run out and now they won't let me out of it without paying them £500!
They say that they sent a letter out when the existing contract expired and gave us 28 days to respond. The contract has now 'rolled over' :rolleyes: for another year and they say that we are unable to get out of it until the contract has finished.
Does anyone know of a way to get out of this 'roll over' contract? My bill is really high with them and I could pay virtually half of that if I can move to British Gas - which I was trying to do until EDF informed me of the roll over contract, something that I hadn't heard of before now.
Appreciate your help in advance, thanks.
My electricity is with EDF - the contract has run out and now they won't let me out of it without paying them £500!
They say that they sent a letter out when the existing contract expired and gave us 28 days to respond. The contract has now 'rolled over' :rolleyes: for another year and they say that we are unable to get out of it until the contract has finished.
Does anyone know of a way to get out of this 'roll over' contract? My bill is really high with them and I could pay virtually half of that if I can move to British Gas - which I was trying to do until EDF informed me of the roll over contract, something that I hadn't heard of before now.
Appreciate your help in advance, thanks.
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Comments
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I take it this is a business tariff?
Plenty of posts on the disgraceful 'roll over' provision in business tariffs; it seems you are 'screwed' by all the companies.
No protection for you, as for domestic customers - caveat emptor0 -
I don't think there's any way out for you, I'm afraid. Of course, you shouldn't be in this position in the first place because I genunely don't believe the Govt/regulator should allow this sort of practice. It's dodgy as hell IMO and should be outlawed.
PS Funnily enough, the one company that doesn't even insist on a min. contract for business users let alone a rolling contract is the one that seems to get singled out for daming criticism by the poster above, lol.Call me Carmine....
HAVE YOU SEEN QUENTIN'S CASHBACK CARD??0 -
Do you have a link to this thread? Is it on another forum?I take it this is a business tariff?
Plenty of posts on the disgraceful 'roll over' provision in business tariffs; it seems you are 'screwed' by all the companies.
No protection for you, as for domestic customers - caveat emptorGenie
Master Technician0 -
jeannieblue wrote: »Do you have a link to this thread? Is it on another forum?
This is one - but it has been mentioned lots of times in this section.
http://forums.moneysavingexpert.com/showthread.html?t=761375&highlight=business+tariff+rollover0 -
Appreciate that Cardew - it may help the OP - or just confirm that it's a bit of a b*m deal... not a very fair deal for small businesses is it?This is one - but it has been mentioned lots of times in this section.
http://forums.moneysavingexpert.com/showthread.html?t=761375&highlight=business+tariff+rolloverGenie
Master Technician0
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