Non loading sites.

david29dpo

Over the last few weeks some sites i use a lot wont load (mainly online banking, online phone etc.) Its not the severs because a friend can get on them the same time i am trying. I have reset Safari (i use a mac) etc but nothing. Any ideas?

pitkin2020

try another web browser, also delete all your history that sometimes help as i get the same problem from time

david29dpo

Done all that and nothing!

kwikbreaks

There are several reasons why a website doesn't appear in the browser. What does appear? I'm hoping there is an error message which should give a clue what the problem is.

david29dpo

No error message, just tries to load the page forever!

kwikbreaks

Well to start debugging that sort of problem you need a tracert

I found these instructions for that on a Mac ...

http://www.associatedcontent.com/article/63961/using_the_tracert_command_to_trace.html

The first thing is does it resolve the url into an IP address - I assume it must or you'd see a different error.

What ISP are you with? You could check the ISP specific section of http://forums.thinkbroadband.com/ to see if others are complaining about the same thing.

pitkin2020

have you checked your internet security settings, in IE you go tools>Internet Options click security tab and make sure its on medium and not set high, if its high it may be your browser stopping you accessing certain sites for protection

pitkin2020

kwikbreaks wrote: »

Well to start debugging that sort of problem you need a tracert

I found these instructions for that on a Mac ...

http://www.associatedcontent.com/article/63961/using_the_tracert_command_to_trace.html

The first thing is does it resolve the url into an IP address - I assume it must or you'd see a different error.

What ISP are you with? You could check the ISP specific section of http://forums.thinkbroadband.com/ to see if others are complaining about the same thing.

nice info but i love your signature thats brilliant

isofa

pitkin2020 wrote: »

have you checked your internet security settings, in IE you go tools>Internet Options click security tab and make sure its on medium and not set high, if its high it may be your browser stopping you accessing certain sites for protection

Read the OP... he uses Safari on a Mac...

OP check your settings, do you connect via a router to broadband?

It could be a router setting blocking the site, it could be an issue with your ISP, it could be a domain name issue on your Mac...

kwikbreaks

pitkin2020 wrote: »

nice info but i love your signature thats brilliant

Sorry - I had to change it after that - can't have a sig being appreciated more than my pearls of wisdom

pitkin2020

isofa wrote: »

Read the OP... he uses Safari on a Mac...

OP check your settings, do you connect via a router to broadband?

It could be a router setting blocking the site, it could be an issue with your ISP, it could be a domain name issue on your Mac...

i read the original post ty but i dont use a mac or safari so i could only offer advice on IE but the prinical would be the same........jeez