We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Dell Laptop reformat

Options
I think i just messed up my laptop!!!!!!!

I wanted to get rid of all the dell rubbish that comes installed so i tried to burn a recovery disc but that failed on 87%.

So i installed the windows disk that came with it and when it started up again there is no wireless connection program for me to connect to the internet.

Do i need to install drivers from somewhere?

Anyone any ideas of how i can get back to factory settings and i will put up with all the dell rubbish on there coz i just want my internet connect back on my laptop.

Will i have to send back to dell to get it sorted?

Any help would be great. Thanks.

Comments

  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you should still have the restore partition on the Laptop that resets it to as it left the factory

    hit CTRL PF11 on start up when you see the blue Dell bar at the top of the screen, it should take you into it and off you go
    Ex forum ambassador

    Long term forum member
  • chuckles1066
    chuckles1066 Posts: 2,670 Forumite
    I think i just messed up my laptop!!!!!!!

    I wanted to get rid of all the dell rubbish that comes installed so i tried to burn a recovery disc but that failed on 87%.

    So i installed the windows disk that came with it and when it started up again there is no wireless connection program for me to connect to the internet.

    Do i need to install drivers from somewhere?

    Anyone any ideas of how i can get back to factory settings and i will put up with all the dell rubbish on there coz i just want my internet connect back on my laptop.

    Will i have to send back to dell to get it sorted?

    Any help would be great. Thanks.

    You should have a Resource CD which contains all the drivers you need.

    If not, you can visit Dell's website, tap in your service tag and it'll list the latest drivers for your system under various categories (soundcard, network drivers etc etc).
    You'll always miss 100% of the shots you don't take - Wayne Gretzky

    Any advice that you receive from me is worth exactly what you paid for it. Not a penny more or a penny less.
  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I think the OP made the error of overwriting the original load of Windows rather than using Add/Remove Programs to remove the Dell pre-loaded crap, might be easier to get back to the factory setting then do a manual delete of the crap ??
    Ex forum ambassador

    Long term forum member
  • How do i get to restore partion? i think i tried crtl and f11 but it did not work. is it crtl letter p and f11?

    Also im not sure if i have a resource cd as i opted for a windows xp disk. i have 2 disks from dell which are blue and green and have applications on them.Are these the resource cds?

    Thanks for replies.
  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    just CTRL and F11
    Ex forum ambassador

    Long term forum member
  • Just tried that and nothing happens. it just carries on to windows boot up screen. i have no idea why?
  • Browntoa
    Browntoa Posts: 49,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    have you tried the disk that failed at 87%, it works apparently !!

    you need to go into the BIOS/ set up facilty on boot up and get it to boot from the CD drive first

    if not you will have to do what the other poster said and download all the drivers etc on the Dell site andd burn them to a Cd to transfer to the Laptop

    the Applications disk is all the stuff that was installed when it cam, mgiht be all you need
    Ex forum ambassador

    Long term forum member
  • zappahey
    zappahey Posts: 2,252 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i have 2 disks from dell which are blue and green and have applications on them.Are these the resource cds?

    Thanks for replies.

    The resource disk is normally blue and will say Resource Disk on the label.
    What goes around - comes around
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.