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Pipex Tech Support - onlinesupportforyou.com

A friend just called to say that she'd been called by Pipex about her 'slow PC' who pointed her towards a website called onlinesupportforyou[DOT]com.

She went there and down loaded some software called TeamViewer which allowed them to take over the PC (apparently) and some icons were whizzing around the screen. At this point she got nervous and hung up.

I've done a quick google and the company and software look genuine but I was wondering if anyone else had any experience and could tell me a bit more about them?

Ta
Space for rent, apply within - Free trial on Thanks button though
«1

Comments

  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Why on Earth would an ISP call about a person's PC being slow? Really does sound dodgy and to be honest I wouldn't give a legitimate company control and access of my pc. Did your friend contact them first to ask for support for their pc being slow? If it was completely unsolicited then I'm baffled and all my alarm bells are ringing.
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I wouldnt want someone let alone an isp controlling my pc like that, how would they know the pc was running slow
  • spud17
    spud17 Posts: 4,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Move along, nothing to see.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did she pay this ever-so-helpful company, or supply her credit card details by any chance?
    If not, did she not wonder why they were doing this out of the kindness of their hearts?
    No free lunch, and no free laptop ;)
  • fox2319
    fox2319 Posts: 978 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Still working on the details and I've suggested they drop the PC off here. Will give a bit more info when I get it but it all sounded a little bit dodgy to me...
    Space for rent, apply within - Free trial on Thanks button though
  • Yes i have taken services from onlinesupportforyou.com . Good experience till now.

    Mike Foster
  • bingo_bango
    bingo_bango Posts: 2,594 Forumite
    And of course we listen to new accounts for their infinite expertise and honesty.

    Muppet.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yes i have taken services from onlinesupportforyou.com . Good experience till now.

    Mike Foster

    well that confirms it for me
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    Yes i have taken services from onlinesupportforyou.com . Good experience till now.

    Mike Foster

    No you haven't.

    Thanks for confirming it is a scam.
    Registrant:
    varchasva solutions varchasva solutions
    flat no- 554, nav sansad ,vihar, sec-22 plot 4 dwarka
    New Delhi
    New Delhi, , 111111
    India

    Nice British ISP company huh.
    [FONT=verdana,arial,helvetica][SIZE=-2][/SIZE][/FONT]
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    robt wrote: »
    No you haven't.

    Thanks for confirming it is a scam.



    Nice British ISP company huh.
    [FONT=verdana,arial,helvetica][SIZE=-2][/SIZE][/FONT]

    thats the web design company who registered it
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