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Barclaycard refund - not allocated against arrears

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  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    ccmug wrote: »
    Bump - looking for an answer to the original question
    Orford asked for clarification and still awaiting see about 4 posts from this one ;)
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • ccmug
    ccmug Posts: 85 Forumite
    Orford wrote: »
    Surely these are included in the outstanding balance?



    Yes the arrears are included in the outstanding balance but it is not the level of the outstanding balance that will cause the debt to be passed to a DCA but the fact that the arrears are outstanding and accumulating as a result of my being unable to pay the monthly minimum payments.
    I hope this clears it up for you
This discussion has been closed.
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