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Router keeps reseting itself

davidlizard
davidlizard Posts: 1,582 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
edited 24 July 2009 at 7:52PM in Techie Stuff
My router (the sky version of a netgear DG834 I think it is) every so often refuses point blank for any of my PCs or our ipod to connect wirelessly.

So I plug an ethernet cable into it, and find out everything I have changed (router password, SSID name, WPA password, access lists etc) have all been reset to their factory settings. So I change them all again, and two days later, they have been reset back to the factory defaults.

The only way I know how to reset these is by dismantling a biro and pushing it into a tiny hole on the back of the router - something none of us have done.

Any idea what has caused this? Is this sort of thing a common thing with routers, or should I consider contacting Sky?

Comments

  • -TangleFoot-
    -TangleFoot- Posts: 4,673 Forumite
    Part of the Furniture Combo Breaker
    Could the reset switch be stuck?
  • crampo_2
    crampo_2 Posts: 428 Forumite
    Could the reset switch be stuck?

    You could dismantle and biro and push the reset button as above said it could be stuck , doing this might release it
    Peter: Hey Lois... what's this word? Lois: Evil. Peter: And this one? Lois: Knievel. Peter: And this one? Lois: Was. Peter: And this one? Lois: Born. Peter: And this one? Lois: In.
    Peter: And this one? Lois: Montana. Peter: Ah... oh, hey Lois did you know Evil Knievel was born in Montana? Family Guy - I Take Thee, Quagmire 04x21
  • -TangleFoot-
    -TangleFoot- Posts: 4,673 Forumite
    Part of the Furniture Combo Breaker
    Exactly! Though a paper-clip would be better...
  • Yes it does sound like it's getting a hard reset. Try operating the reset switch a few times.

    If you feel competent you can convert the 'sky' router back to a standard netgear router and then take advantage of netgear's software upgrades. Instructions here:

    http://www.microloft.co.uk/sky-router.htm
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