We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
ASOS.com havent delivered my stuff and the customer care is useless!!
Options
Emma23_2
Posts: 6 Forumite
Hi
I ordered some clothes from asos.com on the 13th july, and they were meant to turn up 2-3 working days later. By last Thursday at the latest apparently. I have patiently waited in for a whole week, but my order still says order processing? So it hasn't even been sent out.
Whats bugging me is that they debited my card fast enough!
I have contacted the website via email loads of times, and all i get is "the order has been sent to the warehouse email tomorrow and I can tell you more blah blah" and they don't know when it will get sent out.
I find this unacceptable, surely the customer help people can do more than keep fobbing me off with this? I needed this stuff for this weekend, and am feeling rather annoyed that no one will help at asos. What can I do?
Any help advice appriciated.
I ordered some clothes from asos.com on the 13th july, and they were meant to turn up 2-3 working days later. By last Thursday at the latest apparently. I have patiently waited in for a whole week, but my order still says order processing? So it hasn't even been sent out.
Whats bugging me is that they debited my card fast enough!
I have contacted the website via email loads of times, and all i get is "the order has been sent to the warehouse email tomorrow and I can tell you more blah blah" and they don't know when it will get sent out.
I find this unacceptable, surely the customer help people can do more than keep fobbing me off with this? I needed this stuff for this weekend, and am feeling rather annoyed that no one will help at asos. What can I do?
Any help advice appriciated.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards