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HSBC...have they been naughty - Student Account Help

Hi all,

This is my first post, been reading the site/forums for a while and think it is finally time to do something proactive about my financial situation.

Firstly I do not have a good credit rating, my family moved house during my final year at university at which point i had a maxed out 1500 overdraft with a HSBC student account. I signed the change of address form on the same sheet of paper as both my parents and my brother, this was the last i heard of it, so presumed everything had gone through OK. This was in January of 2007. I graduated in July 2007 and returned to live with my parents at my new address. I started work in August 2007, the day after my first pay check, i got a letter from a debt collection agency on behalf of HSBC claiming the money back for the overdraft. I paid this immediately and being a little nieve i left it at that assuming the matter had been settled.

A few months ago I checked my credit rating on experian ahead of applying for a credit card, and saw i had been given a 'settled' default by HSBC regarding the account. :mad: This I realise is a bit of a disaster, and so i applied for a capital one credit card, as having no history of credit i didnt think i would be able to get any 'normal' card. This was approved and i have been making full monthly payments for 2 months.

My question is, are HSBC allowed to send a debt collection request without any prior notice/warning? We had a forwarding service set up for 1 year with the post office to forward all mail to our new address but I didnt ever recieve anything at all from HSBC, further to this, i didnt want to contact the bank and ask them about the account as i knew full well i had no means of paying the money back until i recieved that first pay cheque. I am confused as to how the debt collection letter arrived safe and sound but no other letters from HSBC made there way to me.

I know this was a long time ago, but if defaults stay on my credit rating for 6 years i think it is worth trying to see if there is a way of getting it removed, especially in view of the lack of warning/information i received from the bank.

Any help/advice would be greatly appreciated!
Newbie alert...please be gentle :D
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