Classic car insurance problem

jazzy

I have a problem with a specialised classic car insurance policy that I recently took out. I completed a quotation form and the insurance company replied with a quote however they made a few errors with the policy. The wrong size engine, wrong number of doors and the commence date was wrong.

I phoned the company explaining that there were some errors and I asked them to correct the errors before they sent out the policy and certificate which they agreed to do. When I received the certificate the only error that they corrected was the number of doors. The policy still has the wrong engine size and the wrong commence date.

I have contacted the company again who promised to send a new certificate but they never did. I have tried phoning them and they fob me off saying that they will ring me back but again they haven't.

Is there anything else that I can do? I don't mind loosing a week of the policy cover but I am worried about the engine size error. Will I still be covered if the policy has the wrong engine size?

Katie-Kat-Kins

get it fixed, don't put up with incorrect documents as it could potentially leave a loop hole for indemnity to be declined.

I expect that it is down to their computer system only recognising one model of the vehicle.

Complain in writing so that you have a record and ask them to respond in writing so that you have a record should there be a problem in future.