Revenge Of The Phantom Gym Membership

norfolk_wb

Dear all,

Received a somewhat intimidating letter from a gym yesterday claiming I hadn't paid for my membership and could I call them before a BIG LOOMING DEADLINE to pay up.

Little bit surprised by that as I haven't been a member for more than two years. (Yes, cancelled in writing as well as cancelled D/D).

Customer service lines aren't working - if you can get through you get thrown out to voicemail - and even their main switchboard line appears to be jammed, so I suspect I'm not the only one.

OK:

- what do I do about this?
- do failed D/D transactions and reports of such affect my credit ratings?

Cheers

Wabbit

foxwales

If you cancelled this membership in writing about 2 years ago, then you have every right to dispute liability of this debt.

You should not acknowledge that you owe them any money, write a letter using words to this affect:

Without Prejudice

Dear Sir / Madam,

I write to you in relation to correspondence received on the (date) in which you claim that an amount of money is owed on account (account no).

I must inform you that I do not acknowledge any outstanding balance and will continue to deny liability of this account.

I place the onus on you to prove liability of this amount by providing me with the necessary statements of this account.

May I remind you of the Office of Fair Tradings Collection guidelines of unfair practice: Section 2.6 (paragraph h.) "ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment".

No further correspondence will be entered into unless statements proving liability are provided.

Yours faithfully

pinkshoes

As foxwales said above, but perhaps had a paragraph stating your membership was cancelled and acknowledged in writing 2 years ago (give date).