NPower is this high

Vicky123

I'm paying £185 per month for gas and electric, we have a four bedroom house and two disabled children so that would account for a fairly high bill but reading here it seems extremely high.
I have tried to switch but it means an extremely high final payment that I cant afford, been with a couple of other companies in the past and always high but never this much.
Is it possible to switch the supplier and pay off any excess to them?
Vicky

Cardew

The £185 is not usually a reflection of what you are using.

In most cases it is because you were not paying enough with an early payment and you bult up a debt. This debt is now being recovered.

That situation seems to be confirmed by the fact that they require a high final payment to allow you to move.

Virtually every company will block your move to another company until you have cleared the debt with them.

1carminestocky

If you can't move due to a debit figure on your account, the best thing to do until you pay that off is to make entirely sure you are on your supplier's cheapest tariff. Give them a ring and ask would be my advice. But take care if they suggest migrating to their online tariffs as their 'discount' (£105-ish) is only paid after you've been on that tariff for at least 12 months. npower are a pretty sneaky company (even judged by the standards of this discredited industry)

Vicky123

Thanks for the advice, phoned this morning and yes your right paying off an underestimated bill, good news is the debt was £700 and is now down to £23, they advise I wait till September when there should be credit in the account and a new DD is set up.
I am keen to change though and wonder if I should just go ahead now as £23 wouldn't be much for a final payment.
Vicky