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Paypal payment marked as 'Unclaimed' not 'Completed'

I'm perplexed!

Sold and item on Ebay at Buy It Now price (close to £700) and buyer has sent payment via Paypal.

However, on my (seller) paypal account the payment is shown as 'unclaimed'. ALL previous payments by auction winners come up as 'Completed' without me having to do anything.

Why do I have to actively accept this payment - I'm worried that the buyer has done some "funny" business with Paypal so he can whip his money back.

Comments

  • flush_the_hamster
    flush_the_hamster Posts: 139 Forumite
    Part of the Furniture Combo Breaker
    edited 23 July 2009 pm31 6:53PM
    According to Paypal;





    A payment may be Unclaimed for one of the following reasons:
    • Your recipient did not sign up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to his account (he can add up to eight addresses) and confirm the new email address. The money will then immediately appear in his balance.
    • The recipient may not have confirmed his email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming his email address.
    • The recipient must manually accept or deny this payment.
    reviews.ebay.co.uk/PayPal-Payment-Status-Pending-With-No-Cancel-Button_W0QQugidZ10000000005982598

    Seems like it does happen sometimes so doesn't look fraudulent or anything like that
    Don't tell them your name, Pike! :D
  • pitkin2020
    pitkin2020 Posts: 4,029 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i have had this happen but it showed up in my paypal account and cleared, but thats a lot of money so you may want to double check by phoning them
    Everyones opinion is the most important.....no wonder nothing is ever agreed on.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Is this a basic/personal account?

    You have to manually accept payments on this type of account when the sender has funded the payment by debit or credit card (as you will be charged paypal fees)
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • mrcol1000
    mrcol1000 Posts: 4,795 Forumite
    Part of the Furniture 1,000 Posts
    I had this the first time I accepted payment from someone outside UK. I would contact paypal though to see what they say where its so much money. Just check your covered.
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