We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Tax Credit Briefing discussion

Options
1568101129

Comments

  • ambunti
    Options
    Can anyone recommend a good Solicitor who has prior experience of sealing with the TCO.

    I have exhausted the appeals process and, although they have admitted their errors continue to state we have been overpaid.

    I need some legal help.

    Thanks
    M
  • danman81
    Options
    Can anyone help?

    me and partner have currently claimed child tax credits at our inteview we was told we could recieve an automatic 3 months back dated money this was not the case when we was paid and was told we are only entitled to have it backdated to the day we moved in together previously my partner was claiming income support but not child tax so this is a first time claim....has anyone who has previously been on income support been entitled to this backdated money?
  • emms75
    Options
    Yesterday got a phonecall after a year & a half since last conversation from tax credits. They have said for years that I owe them thousands, they said I did not return my renewal form but I know I did , they say they never got it. Anyway I havent claimed tax credits for over 5 years now because I dont trust them. When I spoke to someone yesterday they even gave me a name of a man I supposedly had a joint claim with who I have never heard of!!!! I have had many sleepless nights worry in the past about this, can anyone tell me if you know how far back they can go, or would it be better if I let them take me to court????? :(:(:(
  • whitevanwoman
    Options
    kevpc wrote: »
    i already followed the advice given a couple of months ago. not only did i contact the tax credits office and the income tax office, informing both of changes in our circumstances as and when they changed (twice), i still had to pay back money, 11 months after the changes had occured. my appeal was turned down by the working tax office, being told that i didn't contact them when i should have (did so within a couple of weeks each time). had that have been the case, why were our payments reduced before finally being stopped? as far as the income tax office was concerned, we were told that nothing could be done until the new tax year (2010-2011). i am now having to pay tax on last years income as well as this years. that has meant a significant reduction in our monthly income.
    moral of the story? although encouraged to contact the various offices by phone, as soon as changes happen, dont bother. always send recorded delivery letters. it seems that, when it suits, records of phone conversations seem to miraculously disappear, as do supposed updates of a persons circumstances on the different systems!

    Records of telephone conversations are kept by TCO - you can request a copy by submitting a Subject Access Request under the Freedom of Info Act. This should give you the evidence you need to prove your case.

    For detailed info how to go about doing this, go to www.taxcc.org and follow the "How to dispute" steps.
    The independent woman's checklist for success :
    1. Look like a lady, 2. Act like a man, 3. Work like a dog
    Life instructions : 1. Breathe in, 2. Breathe out, 3. Repeat ad infinitum
    [strike]2008 - £4k challenge member 063[/strike] gave up halfway thru, not sure I even earned that much, so probably achieved it :confused:
  • whitevanwoman
    Options
    emms75 wrote: »
    Yesterday got a phonecall after a year & a half since last conversation from tax credits. They have said for years that I owe them thousands, they said I did not return my renewal form but I know I did , they say they never got it. Anyway I havent claimed tax credits for over 5 years now because I dont trust them. When I spoke to someone yesterday they even gave me a name of a man I supposedly had a joint claim with who I have never heard of!!!! I have had many sleepless nights worry in the past about this, can anyone tell me if you know how far back they can go, or would it be better if I let them take me to court????? :(:(:(

    See advice given above
    The independent woman's checklist for success :
    1. Look like a lady, 2. Act like a man, 3. Work like a dog
    Life instructions : 1. Breathe in, 2. Breathe out, 3. Repeat ad infinitum
    [strike]2008 - £4k challenge member 063[/strike] gave up halfway thru, not sure I even earned that much, so probably achieved it :confused:
  • whitevanwoman
    Options
    ambunti wrote: »
    Can anyone recommend a good Solicitor who has prior experience of sealing with the TCO.

    I have exhausted the appeals process and, although they have admitted their errors continue to state we have been overpaid.

    I need some legal help.

    Thanks
    M

    Contact Low Incomes Tax Reform Group - give them a brief explanation of your circs
    http://www.litrg.org.uk/ContactUs

    They are experienced at handling complicated Tax Credit problems and have very good understanding of the Tax Law (Tax credits come under Tax Laws).

    Also contact CAB - they are very good at helping with the dispute and appeal processes although yours may well have gone beyond the stage where they can help, although they could point you in the right direction for legal representation.

    Don't give up if you are convinced you are right - good luck
    The independent woman's checklist for success :
    1. Look like a lady, 2. Act like a man, 3. Work like a dog
    Life instructions : 1. Breathe in, 2. Breathe out, 3. Repeat ad infinitum
    [strike]2008 - £4k challenge member 063[/strike] gave up halfway thru, not sure I even earned that much, so probably achieved it :confused:
  • whitevanwoman
    Options
    romaco wrote: »
    Actually, it's not correct to say that if the DWP is at fault, you don't need to repay the overpayment. You are obliged to point-out to DWP their mistake- easier said than done. Sorry- this next bit is complicated, but it's worth following....

    When my son turned 3 and was entitled to pre-school allowance, I thought "they know how old he is; they're the guys who pay it; I shouldn't need to tell them his childcare costs have dropped" but none-the-less, on the premise "tell 'em, tell 'em, tell 'em" I did. But the person on the end of the phone noted the new childcare costs as £390 per week instead of £390 a month . You'd think someone would have noticed a waitress working 16 hours a week at £5.83 an hour claiming £390 a week, but no, they didn't. Problem was, I didn't either- those forms are incredibly difficult to follow- so it wasn't until several weeks later that I realised. When I did, I called them and was told that I would need to repay the overpayment. I suggested that they check their records which would show they were at fault (phone-calls are recorded for training purposes etc) but I was told that it made no difference- I would still need to repay the overpayment. That was in April.

    In October I phoned to check I was getting maximum tax credits (I needed the information for another form) and was told that I was. A couple of weeks later, the guy I had spoken to at that time phoned me to tell me they had been reviewing my query for training, and he had noticed that way back in April when the person amended my childcare costs following the notification of their error, they had backdated the new information to when it had applied (january) but for the new tax year, the information hadn't been amended, so it was still wrong! I'd again been getting overpaid for 6 months, and hadn't noticed because my payments had gone down- but this was because they were starting to take-back the amount that I had been overpaid! He suggested I appeal because it was very obviously the error of DWP, and said he would send me an appeal form.

    I got the form, completed it, and phoned several times to check on progress. Eventually, six weeks later, it became apparent that the form was lost in the system. I got another form, completed it, and submitted it. Three months after submitting the first form, I got a response telling me that as I was obliged to notify of them of their error and had not done so, I must repay the overpayment which had resulted. It was about £1500.

    I am a single parent with sole custody of my son, and from my earnings of £90 a week, I'm supposed to pay back £1500 to DWP which was overpaid because of THEIR mistake.

    Sometimes "Tell 'em, tell 'em, tell 'em" still isn't enough. :(

    If TCO failed to act on info you gave them within 30 days, you could still win your case, but you need to be able to prove their failure to act on your info.

    See advice already given to OPs, about submitting a SAR request for copies of calls and all paperwork.

    Don't give up and pay anything back until you have completely exhausted the formal dispute process (which may take several years) and even if you lose your case, submit a request for write off on the grounds of hardship (you may need to send evidence - perhaps a CAB statement of income and outgoings, to prove that you can't afford to pay much if anything).

    Keep fighting
    The independent woman's checklist for success :
    1. Look like a lady, 2. Act like a man, 3. Work like a dog
    Life instructions : 1. Breathe in, 2. Breathe out, 3. Repeat ad infinitum
    [strike]2008 - £4k challenge member 063[/strike] gave up halfway thru, not sure I even earned that much, so probably achieved it :confused:
  • falc_2
    falc_2 Posts: 77 Forumite
    edited 16 November 2010 at 1:15PM
    Options
    Can anyone give me any tips on dealing with HMRC Benefits and Credits department? They are asking for confirmation of my weekly childcare costs for 09 to date in the form of contracts and receipts. All helpful advice gratefully received! It says if you have an adviser acting for you, please show them this letter. What does that mean? Should I be getting an accountant to help me with this? Don't want to get sucked into the tax credits hell, I've been reading about in this forum!
    --

    the best things in life are usually free.
  • ramonageri
    Options
    my son is a trainee hairdresser but rather than doing his nvq at college, he is doing all his training in a training salon.he initially started out doing a ''programme led apprentiship'' which i was allocated child and working tax credits. he has now gone on to do an apprentiship for wich he gets £95 per wk - non taxable income.he is 17yrs old and is as yet not qualified, he is still training.the tax credit office have told me that because he is employed with an employer my child tax credits have stopped. now i know people who have kids at college and the kid is employed by an employer and paying tax yet because they arte at c ollege they still get ctc. they said that it is a very grey area and after talking to his manager they said no because he is employed by an employer. please help i think this is unfair because he chose the route of a salon and not college.
  • evad1791
    Options
    my wife and i look like we`ll be separating and have tried to see how much wtc and ctc shed get on a working week of 16 hrs and a salary of 6000 pounds what i work out is about 2000 pounds on hmr website but other people on other sites in same wage senario are getting 4000 we have 2 children aged 15 and 10,any ideas anyone.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 344.8K Banking & Borrowing
  • 250.6K Reduce Debt & Boost Income
  • 450.4K Spending & Discounts
  • 236.9K Work, Benefits & Business
  • 610.8K Mortgages, Homes & Bills
  • 173.9K Life & Family
  • 249.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards